What to do if your iPhone says it cannot connect to the App Store? The App Store is not working on your iPhone and you don’t know why… There is an update or a new app for updating that might solve your problem, but it’s very unlikely. In this article on free phone app, we’re going to show you what to do when your iPhone can’t connect to the App Store and help you fix the problem once and for all. So, stay with us until the end of this article.
Why can’t my iPhone connect to the App Store?
Your iPhone says it can’t connect to the App Store because it’s not connected to Wi-Fi or cellular data, a software problem is preventing the App Store from loading, or the App Store servers are down. To diagnose the real cause of your iPhone with this problem, you must be sure that:
You are connected to Wi-Fi or mobile data network. Your settings allow you to connect to the App Store and install, update, or purchase apps. The App Store servers are running. If one or more of these doesn’t work, it could be because your iPhone can’t connect to the App Store. Each step addresses one of the three points above and helps you troubleshoot potential software or hardware issues.
Is your iPhone connected to Wi-Fi or data?
First, you need to make sure your iPhone is connected to a Wi-Fi or cellular data network. Without a reliable connection, the App Store won’t load on your iPhone. Let’s start by checking if your iPhone is connected to Wi-Fi. Go to Settings / Wi-Fi and make sure the switch next to Wi-Fi is on. When the switch is green, you will know that Wi-Fi is on. Underneath the switch, make sure there’s a small check mark next to your Wi-Fi network name, if it’s there, you’ll know you’re connected to Wi-Fi.
If Wi-Fi is on but there is no tick next to any network, tap your network under Choose A Network… and enter your Wi-Fi password if required. If you want to use Cellular Data instead of Wi-Fi, that’s fine. Go to Settings / Cellular and make sure the switch next to Cellular Data at the top of the screen is turned on.
Close and reopen the App Store.
Closing and reopening the App Store can help fix minor app crashes. If your iPhone has a Home button, double-press it to open the app switcher. If your iPhone doesn’t have a home button, swipe up from the bottom of the screen to the middle of the screen. After opening the app key, drag the App Store up and to the top of the screen. It’s not a bad idea to close your other programs as well, just in case one of them is down.
Clear the App Store cache.
Like other applications, the App Store is run by software. There are countless lines of code that tell the App Store how to work and what to do. As you can probably imagine, all that software takes a while to respond. However, we want apps like the App Store to load instantly, so software apps use a “cache” to help them run faster.
A “cache” is a collection of frequently used files that are stored so that when you want to use them, they load faster than other files. Many different computers and programs do this, from your web browser to your computer.
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